New Patients
On your initial visit, Dr. Ashley will require that you fill out some New Patient documentation. You may either fill this out in our office, fill it out online here, or, if you would prefer you can print it off here, fill out all forms within this document at your leisure, and submit, or bring them all with you on your initial visit.
As a courtesy to our patients we accept most Insurance Plans and we will need all insurance information prior to treatment. Please provide us with your current insurance information and inform us of any changes. As this service is being provided to you, we ask that you be familiar with your insurance coverage regarding what services are covered and at what percentage will be paid. It is a contract between you, your insurance company, and your employer. We are not a part of that contract. Please feel free to contact us if you have questions regarding your coverage. There are a wide variety of plans, which make it impossible for us to know all of the details of every patient’s plan, but will strive to maintain a good working relationship with the insurance companies and all parties involved.
Dr. Ashley will complete a comprehensive exam including digital radiographs necessary for the ongoing treatment. He will answer questions you may have and provide you with the treatment options available to maintain optimal oral health. A treatment plan and an estimated cost of your treatment will be provided at this time.
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We recommend Preventative Recall Appointments on a regular basis to maintain healthy teeth and gums. This is usually every 6 months but will be customized to your individual needs. Our Dental Hygienists are extremely qualified to provide you with the ultimate in periodontal care, leaving you with a bright smile and more importantly a Healthy Smile!
Appointments and Cancellations
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We require two business days notice for cancellation of appointments. Short notice and no show appointments are subject to a $100 fee.
Your Insurance and Direct Billing
As a service to our patients we direct bill your insurance company. However, please understand that your insurance coverage is a contract between the policy holder and the insurance company, not the dentist. The benefits you receive are based on the terms of the contract between the policy holder and the dental insurance company.
Dental Fee Guide
Our office fees follow the BC College of Dental Surgeons Fee Guide. We provide estimate and pre-authorization to your dental insurance prior to major appointments.
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Payment for dental work is due on the day of service and we accept Visa, Master Card, AMEX, debit, cash or personal cheque.
